Why the computer does not see the player
Why the computer does not see the player
Often, users have problems connecting Player to computer. As a rule, they consist in the fact that the system "does not see" the device, which makes working with it impossible.
If you connect to computer Player the pop-up window "Connected" appears.unknown device ", most likely, the problem lies in the drivers. Insert the CD that came with the player into the drive and wait for the download. Select the item responsible for installing the drivers. If the disc does not contain an autorun menu, open its contents using the operating system's explorer and find the drivers folder, or with a similar name. Run the installation file. If for some reason the disk is missing, or there is no possibility to install drivers with it, start the Internet browser and go to the official website of the manufacturer. Find in the catalog your model Player, download and install the driver for it. In some cases, the connection may not be recognized by the system from the first time. In this case, try disconnecting the player and reconnecting it to the computer. It is advisable to connect the device to theoff state and only then press the power button on it. Another possible cause of the wrong operation may be the system drivers responsible for the operation of USB devices. Right-click on the My Computer icon and select Manage. Open the "Device Manager" section, expand the "USB Controller" item and click the "Update drivers" button. Also, the system may not detect the player if the file system layout is lost on it. In this case, you will need to format it. Since it does not appear in My Computer, open Device Manager, locate it there and format it. If you have problems with a new player recently purchased from the store, neither the above methods nor the instructions in the user's manual bring there is a possibility that the device is defective. Take a check, a warranty card, the player with packing from it and go to the place of purchase. If you find out the fact of a malfunction, you must return the money or replace the device with a similar one.
