How to deal with an unfriendly person
How to deal with an unfriendly person
Communication with unfriendly people can causethe most pleasant impressions. However, it is often necessary to do this, for example, at work or in any conflict situation. To properly communicate with such people, you need to follow certain recommendations.
Listen to the person
Communicating with an unfriendly person, behavequietly. Try to find out exactly what he wants to tell you, perhaps his behavior is justified and has a basis. Some people tend to transfer their own problems into conversation with other people. This behavior, in fact, is irrational, but it is, as a rule, common to many people. Most often this happens when meeting with strangers who do not care about someone else's emotional well-being. They easily take out their displeasure on interlocutors. Another reason for unfriendliness may be the presence of prejudices and dislike, for example, racial, professional, etc. Such people are, as a rule, stubborn in their views, it is difficult to convince them of the falsity of the positions advocated.If you feel that you can not convince a person and the conversation with him can turn into a conflict, stop talking.
Calm the interlocutor
After listening to a person, pay attention to hisfurther speech. If it grows into an insult, politely but surely ask him to stop saying, for example, "Your behavior is not appropriate" or "There is no need to show such rudeness." Try to remain calm, do not show aggression and do not lose your temper, this will only lead to an escalation of the situation.Do not try to disprove the words of the interlocutor and do not insult him in return, such actions will give the opposite effect.