Tip 1: How to find your housing office

Tip 1: How to find your housing office


Housing-operational office (Housing office, Housing department, REP, RER) - an organization leadingthe operation of your home and carrying out all the necessary calculations for this. It is both public and private, with a limited form of ownership (CC). If you crashed the tap, there is no water - you need to call this organization.



How to find your housing office


Instructions


1


Make inquiries. Information about useful phones should hang in every house, entrance. Also, the data with the address (or phone) of the management company is indicated in the receipts for payment, usually this is the "telephone for reference". If your house is managed by a management company, most likely its contacts are on the Internet. But sometimes it is difficult to find a housing office, as if it were a treasure trove. On the receipt often only the number of the housing office is indicated, you will have to search for the same address and phone number yourself. Ask your neighbors, ask the cleaner or the janitor nearby or your house. Probably, the address is known by the pensioner from the next apartment. Sometimes this happens a little.


2


Call the reception area of ​​your area ormunicipal formation. Ask the deputy head for housing and communal services. Try to clarify the phone from his secretary. If it does not work out, contact REMP (most likely, you will be redirected there). In REMP at the address you will find an enterprise that deals with your house. What if you were not helped in these instances?


3


Go to the settlement and information center (or ERCin some areas) - there the phone should be accurate. Pay attention to your media problem. There is nothing worse than censure. If you write about your problem in the newspapers or tell on TV, the response of the housing department is likely guaranteed. Also the easiest way to find your municipal management is to go to the official city portal, call a free local reference or contact a single duty and dispatch system of housing and communal services in your city. If you do not know the telephone number of the free help of your city, as an option you can see a weekly social newspaper - there exactly indicate the required phone.



Tip 2: How to find the address of the housing office


Housing office, or housing office,deals with the maintenance of multi-storey houses. These organizational forms can also bear other names: ZEP (housing-operational enterprise), RER (maintenance management department), REP (maintenance company) and change the status of a public institution to a private one, for example, a management company.



How to find the address of ZhEK


You will need



  • - phone;
  • - access to the Internet;
  • - information signs in the entrance of the house;
  • - receipts for payment of utility bills;
  • - Single settlement and cash center;
  • city ​​telephone directory.


Instructions


1


To find data on housing andoffice, for which your house is fixed, carefully study the receipts for housing and communal services that come to you. Perhaps, on any of them you will find the desired phone number or address of the organization you need.


2


Pay attention to the plaques with useful telephones, often located on the doors of the porches. Make inquiries at the janitor cleaning in your yard, or cleaning woman washing your porch.


3


Since the housing office is usuallyis located in the area for the operation of the houses in which it is responsible, just ask neighbors about where it is located. As a rule, local residents are aware of the location of the housing office and will be able to give you an address.


4


Call in reception of administration of your area, ask to connect you with the deputy chief on housing and communal services. Specify the phone of the organization you need from his secretary.


5


Demand the information you need in the Unified Settlement Cash Center (ERCT) or the Unified Information and Settlement Center (EIRTS) where you make monthly utility payments.


6


Contact the REMP (repair and maintenance municipal enterprise). At your home address you will be helped to find the housing and service office responsible for it.


7


Use the services of the Internet: go to the official website of your city, find the section "Housing and Communal Services" and call one of the phones presented there. What is your residential address and ask for information?


8


Dial the number of the single reference service 09 andask to give you a phone of a similar service to the city's main department of housing and communal services. Having called in service, find out from the operator, to which ZhEKU your house belongs.


9


Try to find the necessary information incity ​​telephone directory. Usually it contains information about the city's municipal services, so you are likely to find the data you need.