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Instructions

1

First, assimilate one truth: You do not have to justify yourself for your refusal, even if it's a question of denying a loved one. The more you will be helplessly justified, the more you risk spoiling your relationship with a person. If you are so distressed, then why refuse? This discrepancy is incomprehensible to the person to whom you refused, and offends him more than the fact of refusal. Give the reason only if it really exists, and it is serious.

2

Sometimes the most honest option is to sayrectilinear "no", but to do it better in a soft form. For example: "No, I can not do this", "No, I prefer not to do it", "No, I do not have free time right now". Perhaps, the interlocutor will start provoking you and persuade you, but you stand on your own, not including in the discussion.

3

A milder form of refusal is to participate andunderstanding the problem of the interlocutor. If a person presses on pity, you can calmly listen to him, sympathize and refuse. For example: "I understand that you are very tired, but I can not fulfill your request," "this is really a serious problem, but it's not in my power to solve it," "I understand how hard it is for you, but I can not help in this situation ".

4

There is one trick called delayedrenouncement. It is suitable for those people who do not know how to refuse. Also it is good to buy time and think a little, weigh all the pros and cons. You just need to ask the person asking for some time to think. This can be expressed approximately like this: "I do not remember exactly all my plans for tomorrow", "I want to consult with ...", "I need to think", "I can not say right away." If you are a reliable person, try to use this technique always.

5

There are situations in which one should refusepartially. Express your conditions, on which you agree, and on what - no. It happens if you really want to help something in a particular situation, but a person asks for too much. You can answer: "I'm ready to help with ... but not ...", "I can not come every day, but I can do it on Thursday and Saturday", "I'll give you a ride, but if you come late". If you do not agree to any of the conditions offered to you, but sincerely want to help a person, ask: "maybe I can help in something else?".

6

Sometimes you really want to help, but you do notknow how. In that case, try to search for variants together with the requesting person. Perhaps, to do something really will be in your power. Also, you can refuse and immediately offer assistance in finding a specialist who can definitely help in resolving this issue.