Tip 1: How to turn off chat service
Tip 1: How to turn off chat service
Subscribers of the mobile operator "MegaFon" havethe ability to connect the service "Chat", which provides for an instant exchange of messages with subscribers of "MTS" and "Beeline". At any time you can not only connect, but also disable this option.
Instructions
1
In order for the "Chat" service to be disconnectedautomatically you just need to stop using it. After 90 days, this option will be disabled, but you will receive alerts about further disconnection.
2
If you do not want to receive periodicallynotification of disabling the service, you can disable the "Chat" via the Internet. To do this, visit the official website of the mobile operator Megafon. In the upper right corner find the inscription "Service Guide", click on it.
3
The self-service page appears. To enter it, enter a 10-digit phone number and password. After that, press the "Login" button.
4
On the left you will see the self-service zone menu,Select the "Services and Tariff" tab, in the opened list, click on "Changing the service set". Then on the page tick the "Additional" item.
5
Below is a list. Find the service "Chat" and remove the checkmark, which is located opposite the inscription. After that, click on "Make Changes". The option will be disabled.
6
Disable the service "Chat" you can and with the help ofsending a message from your mobile. To do this, send the text with the number 2 to number 5070 (SMS is free). If you can not disable this way, use the USSD command: * 507 * 2 # and the call key.
7
Also you can call the customer service line at 0500. Contacting the operator, give him the passport data of the SIM card holder. After that, the option can be disabled.
8
Disable "Chat" you can by contactingthe nearest office of the mobile operator Megafon. Do not forget to bring a document certifying your identity or power of attorney (if the SIM card is not registered to you).
Tip 2: How to disable the MTS chat package
The chat package is an additionalservice provided to MTS subscribers. Often, it can be included in the list of services that are attached to the tariff, by default. In order not to overpay again, you can turn it off.
Instructions
1
Enter * 111 * 12 # in the mobile standby modephone and press the send key. Disconnect the MTS chat package in the services menu that appears, after which an SMS message will be sent to your number, notifying you of the acceptance of the application. After a while you will also receive a message about the service being disconnected.
2
Go to the "Internet Assistant" on the https://ihelper.mts.ru/selfcare/ of the official website of MTS. If you do not already have a password to log in, create one by following the steps on the page (a confirmation will be sent to your number). Open the list of connected services and deactivate the "chat package". This menu can also be used to manage other services provided by this cellular operator.
3
Use your personal account on the siteoperator for personal control of the services connected to you or check with the operator. MTS often connects certain types of services and without the consent of subscribers, since initially it is done on a free basis, but after a while the operator starts to take a subscription fee for their use.
