How to contact the operator of Megafon by phone or internet
How to contact the operator of Megafon by phone or internet
Sometimes contact the mobile operatorit becomes simply necessary. It happens that, for some unknown reason, money is written off the account or pester annoying SMS messages and want to get rid of them. Sometimes it does not work to connect the required service or function, and there is no time to contact the Megafon office or simply not nearby. In such cases, you can simply contact the operator of Megafon and get information support in a few minutes.
How to contact the operator of Megafon
Most of the services that Megafon provides,can be connected by yourself. To do this, there is a short number 0500. By pressing the keys that dictate the answering machine, the desired service or function is selected, and the information that has been listened becomes the conductor to the specified target. However, often the explanations of the autoinformer do not give a detailed answer to a question or explanation incomprehensible. It may happen that you do everything according to what you heard, but there is no result. Or there is no information about your problem in the database of the answering machine. In this case, live communication with a qualified specialist is required.
Megafon is always happy to help its customers contact the operator and get an answer to the question. There are several ways to do this.
How to contact the Megafon operator by cellular
To hear the operator's response, you need to callby a specially designated short number 0500. You can use this service from your phone, even if it has a minus balance. For Megafon subscribers, this call is completely free. The short number 0500 is a federal number, uniform for all residents of any of the regions of Russia.
The autoinformer will give a short consultation, afterwhich will be clear if you have enough of this information, or if you need the help of a competent specialist. If there is not enough information on the answering machine, press "0". The automatic service will alert you that calls to the Call Center are recorded, and also will call the waiting time for a response from the operator. After waiting for a connection with a specialist, explain in detail and politely your problem and try to solve it with the operator.
You can also contact the Megafon operator by calling the hotline +79261110500 (for residents of Moscow), 88003330500, +74955077777, 88005500500 (for all other regions).
How to contact the operator of Megafon via the Internet
Another option is to get a response from the operatorMegafon - contact him through the official website of megafon.ru. in this case you can count on an online consultation via the built-in video camera. On the main page of the site you need to find the "Help" section, from it go to the "Ask question" tab and click on the "Video call" button. This option is suitable for those Megafon subscribers, whose computer is equipped with a web camera and microphone, and the speed of the Internet is large enough that the connection is not torn and not "freezed."
If the speed of your Internet is not enough and you can not get a video consultation, the MegaFon website offers online help. It is in the same section "Help".
Here, on the official website, you can find the addresse-mail or the "Feedback" section, where you can get an answer to the question of interest. Just fill in the standard form or write a letter to the email address. Check that your email address matches your region.
If all of the above methods for somethe reason did not work, and the issue related to cellular communication Megaphone remains open, you can try to put it in a sms-message, which should be sent to number 0500. In the near future you should receive an answer.
The technical service of the company of cellular communication Megaphone works round the clock, therefore it is possible to solve the problem at any time.
