How not to succumb to rudeness
How not to succumb to rudeness
Many people like to spoil the mood of others. Perhaps this is how they improve their mood, enjoy themselves. With rudeness of strangers we have to face very often. In the article you will find tips on how to resist rudeness and how to react properly so as not to spoil your mood and not fall down to the level of a person who is rude to you, because the boor is just waiting for you to enter into a dispute with him and show aggression in return.
Instructions
1
Ignore the rude. If you have the opportunityleave the place of dispute and attacks of a boor, then immediately walk away. If you do not have the opportunity to leave this place, then just ignore the person who is hurting you, or answer very dignifiedly without letting the hamper catch on to your words. But answer so that you do not lose your self-esteem. Those hamas that you see in your life the first and last time will most optimally ignore. You have to learn to look through the rude. For this to happen, just imagine a beautiful landscape, a beautiful river, a waterfall at the moment of attacks by a ham. And you can count the buttons on the shirt of a person who is rude to you. It's important not to react to gross antics. If attacks continue from day to day and they emanate from the watchman or the seller, then to solve this problem you can refer to the employee's manual.
2
If customers are louts.If the customer turns out to be a boor, then your first action will be listening to the end, without interrupting, so let's let out the steam, and then calmly ask: "So what's the essence of your problem?" And then ask how he sees the solution to this problem. So you will translate a hot conversation with the client-ham into constructive criticism, and the person who tried to get naughty will understand that he himself does not know what he wants from you.
3
If colleagues are rude, try not to learnreact to boorish tricks of colleagues. You should learn how to react calmly to the antics of your colleagues, do not boil for it, but relax, make sure that your hands are not clenched into fists and only then respond calmly. To begin with, ask again, so let's say make sure you heard and clarify the essence of the claims and attacks. Concentrate the attention of a person who hurts you on the question: "What do you want from me? What do you want to achieve by your behavior? "
4
Launch the fog If you do not know how to ignoreboor, then you should resort to the reception: "Fog". To do this, you need to rephrase somewhat what the boor tells you and respond with words that can not be challenged. For example: "Each person has his own opinion!", "Everyone lives and thinks in their own way!", "Everybody reacts differently to the events that take place!" "This is my conviction, which I'm not going to refuse!", "It's not in my rules and principles!". These phrases are vague, universal and not subject to dispute. Concrete, rude, you did not say anything, and the boor can not blame you. The ruffian will be driven to a standstill.
