Tip 1: What you need to know the sales consultant

Work and Career

Tip 1: What you need to know the sales consultant

The legal seller is the primarylink of communication with the client of many trade organizations. He is the face of the firm, the first person that a potential buyer sees. Therefore, it is worth to understand more in detail what you need to know seller-consultant.

First, you need to pay attention to the appearance. The seller-consultant should know that the first impression of a person is stronger than any other. Therefore, its appearance must be flawless. Shoes, uniforms or costumes must be clean and ironed. Next, pay attention to speech. It should be literate, without speech errors and words - "parasites". Equally attentive is the letter. The handwriting must be at least legible in the absence of grammatical errors. A pleasant trifle may be the availability of a spare handle with him if the client needs it. No less important is the manner of communication between the sales consultant and the client. His speech must be balanced, clear, calm and clear. You can not interrupt the client, it is worth listening to him, to know all his wishes and opinions. In the process of communication, you should not be distracted from the client. In this case, he will have the confidence that he needs this particular company and in no case will not leave it. The seller-consultant should be well-groomed. The head should always be washed, nails cut, the body washed. Any person will be pleased with the presence of a clean and tidy consultant nearby. You can locate your potential client with the help of the "active listener" technique. Its essence lies in the fact that the consultant can not just listen attentively to the client, but during his monologue insert such words as: "Of course!", "Of course.", While slightly nodding, indirectly urging the client to develop his thought further . With the experience of such words or gestures can accumulate a fair amount. When writing a resume for the position of "salesman - consultant" you need to convince the employer that he is well versed in the area in which the firm of the potential employer works. Of great importance is the profile education and work experience in such a position or sphere. It is worth mentioning the hobby in the event that it is directly or indirectly related to the desired position.

Tip 2: How to sell to a sales consultant

If you want to raise sales in the hypermarket,boutique or a simple store, you need not only to think carefully about pricing, but also to select good staff. If your employees do not know how to talk to a client, they are unlikely to make a purchase. But in the conditions of fierce competition, the main role is played by the human factor.

Instructions

In order for a person to make a purchase, sometimesIt must be convinced of the advantages of a particular product. Therefore, the seller-consultant should be well aware of the quality characteristics of all products sold by the store. To think that the manager of the trading hall will study the technical parameters of all types of products on his own is a profound delusion. Therefore, you (if you are in charge of the staff of the staff), it will be necessary to periodically organize master classes, during which you will need to introduce your subordinates to this or that commodity.

Communicative skills (the ability to communicate) - anotherthe necessary quality for the successful work of sales consultants. Develop it in your subordinates, arranging role games between them. Take the habit of arranging a 10-minute training session in front of your work day, during which you will play a fastidious buyer, and your employee is a seller who needs to persuade a "difficult" client to buy.

A good consulting seller should be able toselect the "key" for each potential buyer. In other words, in a matter of minutes, he must compose a psychological portrait of the client and, depending on his observations, enter into dialogue with him in a certain phrase, which will have the person to communicate (to contact).

Thanks to the ability to feel people, the sellerthe consultant should be able not only to say his weighty word in time, but also to know when to wait for a pause or even to keep silent at all. If the person who came to the store, knows what he needs and where this thing is located, and in all his appearance it is noticeable that the buyer does not intend to communicate, do not interfere with him. In this case, you do not need long beautiful phrases. It will be enough to have several proposals strictly on the case.

It should also be remembered that some people dodo not like the attention of sellers: they begin to hesitate and become self-absorbed. Therefore, in order to sell the goods and leave a good impression of themselves, the real salesman-consultant should feel the mood of the customers, do not climb behind the word in his pocket, be able to be inconspicuous and know the assortment of his store perfectly.

Tip 3: Finding the right movie

To find the right one film, first of all, it is necessary to decide where to look for it: in a store or on the Internet. If film it means that a person has a certain idea about him and can formulate his request even at the level of secondary events. There are several ways to find the right one filma, which do not require special expenses.

Instructions

The easiest way to find the right one film - search for it by name. This action takes time from one minute to one hour, depending on how accurately a person knows the name filma. He comes to the sales consultant or makes a request on the computer - and the problem is solved.

If the names filmbut a person does not know, but film you need to find, that is, hope to find it bynames of performers of actors. Actors are, as a rule, people known, wandering from one plot to another. It's quite a blurry feature and you'll find everything you need.

Find the right one film you can by genre. It all depends on the person's intentions, whether he is going to watch movies in the family circle in the presence of children, or with a friend under the beer.

Search film by year of issue is a rather effective way of finding the right one filmbut, especially if it is a question of novelties of cinema. The quantity is limited, films on hearing, the plot is more or less known.

On a specialized site, find the film possibly by rating. If you have repeatedly heard from your friends that they have not seen anything better in their life, and their tastes coincide with the bulk of connoisseurs of contemporary cinema, then boldly search for the category of popular or recommended films, because the user reviews are just composed of the opinion of ordinary viewers.

Search filmand the director is an effective way for connoisseurs. As a rule, the ordinary viewer does not understand people who film create, it's important what happens on the screen, and it's not interesting what name behind all the story lines is worth. The sophisticated spectator knows almost everything, to find film for him is not a problem.