Tip 1: How to be a good office manager

Work and Career

Tip 1: How to be a good office manager

With the development of the civilization of professions, everything becomesmore, just a few years ago everything that was associated with office work was associated with the post of secretary. Now the most popular profession is an office manager. It is connected not only with clerical work, but also with the formation of the daily routine of the authorities, constant contacts with visitors and endless phone calls.

You will need

Neat appearance, smile, sociability, responsibility.

Instructions

A good office manager is a first-classadministrator and organizer, who controls the work of the entire office or the administrative department of the company. He is always aware of all events, including schedules of meetings and negotiations of the leadership, often couriers and drivers are subordinated to him.

To become good office manager, you need to have such qualities as responsibility, communication and energy. In addition, you need to try to match the image and corporate culture of the company.

In this position it is very important to fulfill their professional duties in a qualitative way, especially if there is a career advancement in the plans for the future.

It is worth remembering that the office manager is the person of the firm,his behavior, professionalism and appearance are judged on both the company and the leader. The appearance should always be neat, the clothing should conform to the business style, and behavior should not go beyond what is permitted. It is necessary to prove yourself as a competent and punctual specialist who can properly negotiate, is able to work with technology and is a worthy person of the company. There should not be any delays in work and conflicts that would not happen.

If possible, should be allocated from the total massemployees and, taking the initiative, to make proposals for improving the work of the company, to make comments if necessary. That is, to show leadership that you are a real member of the team, who are not indifferent to the problems and interests of the company.

A good office manager must be able to competentlywrite, quickly find information and systematize it. Especially important among the responsibilities is telephone communication. You can answer calls only with a smile on your face, utmost politeness and correctness. Irritability and discontent should be completely absent, no matter how much work is still in progress and at what time of day it is necessary to take the tube.

Tip 2: How to become a manager

As you know, the manager is the manager. It can have both a low status, for example, being a connection manager in an intercom company, and huge - as the main manager of an oil company. But in any case, in the submission of the manager must be a certain team - otherwise what kind of manager is he.

In his submission there can be only a couplepeople, and thousands, and therefore, in order to become a manager, you need to be able to manage people. The manager should be able to organize his team to solve various tasks and issues, should be able not only to give the task, but to stimulate the employees to perform it with proper zeal. And manage the employees manager should not only banal method of raising or lowering salaries, although bonuses also help to manipulate people. He must be able to control the word, inspire them, and punish them, and so in order to become a manager, you must learn first, it is to organize people. Also, the manager usually has a number of other duties. At each firm and enterprise, these duties can be different. In general, the manager is a rather broad concept, and therefore he does not have specific specificity in addition to managing people. However, most employers will tell you that a manager must be able to do everything. A successful manager is a subtle psychologist who knows every person who works under him, thoroughly. He can tell what kind of person, in what way it is easier to stimulate. An experienced and successful manager will be able to tell his boss that this employee, who demands a salary increase, can be offered an increase in the career ladder with the preservation of the old salary. And he will be satisfied, admiring the new sign on the doors of his office, and will be satisfied. And another employee to raise the salary necessarily - so as not to lose a proud specialist who loves money, not glory. The sales manager should be able to manipulate potential buyers as his subordinates. And the office manager should be able to do everything the secretary can do. So the manager is a versatile person, and to become such a professional, you need to learn and work with people, and engage in other other useful for your company or company. You need to be able to work with papers, and with office equipment, and know the specifics of the company's work, and the features of the human consciousness, and then your career will go up.

Tip 3: How to keep abreast of all events

To be in course of events and navigate in an ever-changing world, you need to monitor the flow of information. Operatively, you can track news using the Internet.

Instructions

Define a circle of events, which are relevant for you. It is them that you will track. It can be the activity of a company and its products or something else.

Regularly visit the site http://lenta.ru. In the menu, choose the category you need: music, medicine, technology, etc.

Use RRS-subscriptions for interesting youresources. These can be official tapes of companies with press releases, articles of major publications, for example, The New Yourk Times, industry blog feeds or websites of individual authorities in the business you are interested in. Such news per day can be more than 200 pieces, however, you will need no more than half an hour to view the tape.

Register in social networks: VKontakte, FaceBook, Live Journal and Twitter. Look for groups that match your interests. Usually, all new events on the topic are actively discussed by the community, some of these resources inform the group members about the news via e-mail. You can configure it on your mobile phone and be one of the first to be in course of events.

If you are interested in events in the world and in the country,regularly visit http://www.starksmedia.ru. Here you will find not only the latest news and press releases, but also articles devoted to certain events. You can also express your opinion by posting the material in the articles catalog.

Find city news that are not published,it is possible from friends and acquaintances, communicating with them in social networks, by ICQ or e-mail. You can subscribe to a text message to know the news of your mobile operator. Information about sales and receipts of a new collection of clothes or shoes can also be learned via SMS alerts. To receive them on a regular basis, fill out the questionnaire on the website or in the office of the company.

Tip 4: What should a good secretary

Secretary is called an office worker, inwhose duties include receiving phone calls, the ability to work with a computer, communicate with people, conduct business documents and much more. There are many myths about the profession of the secretary - but what really is a good secretary?

Basic skills

To work as a secretary, you do not need a highereducational institution - quite enough specialized courses, where the future secretary is trained in business communication and etiquette, speed reading, record keeping, practical psychology, shorthand and typewriting. In addition, the courses teach the basics of working in 1C, and also teach to use mini-ATS and office equipment. Without all these skills, the secretary can not be considered a good worker. For a good secretary it is also very important to have a subtle perception of the psychology of other people and be resistant to various stresses. Since the secretary is a business person of the firm, he must have a pleasant appearance, a sense of style and good taste. Without the ability to dress beautifully, behave in society and competently speak, the secretary will not be able to create a good impression among the clients of the company in which he works, hence the image of the company will not be at its best. In fact, the main task of a good secretary is the expedient and effective organization of the work of his boss and the entire office.

Features of the profession

Many believe that the work of the secretary isin the preparation of coffee, the filing of documents for signature and answers to calls. This is a delusion - it is the duty of this profession to control the work of the reception, conduct business correspondence, participate in various office and off-site events and communicate with nervous clients. In addition, a good secretary often performs the functions of an office manager and even a psychologist who will be able to cool the situation in the team. Often secretaries-referents are called gray cardinals, because they are capable of invisibly influencing the work of the company and the decisions of the boss. emotional plan they are more flexible and hardy. In addition, they are more sensitive - capturing the mood of the boss and the team is very helpful in the work. If the secretary is smart enough and professional, the manager can apply to him for advice and listen to them. It is the secretary who can facilitate the work of the chief, organizing his workplace well and delivering the information he needs on time. At the same time, secretaries do not have a career growth, since a good assistant manager is valued in weight of gold. However, as a result, the secretary gains invaluable experience and knowledge of business processes, which in the future can help him to start a career in another profession.

Tip 5: How to become a good organizer

Today organizers are in demand in differentareas. They gather conferences, prepare seminars, plan new enterprises and organize various celebrations. The ability to gather people and offer them something is very useful in modern society, because the organizers of sales can achieve enchanting results.

Instructions

Organization of people implies the ability to communicate withthe most diverse strata of society. You need to have charisma, good-natured temperament and the necessary knowledge for persuasion. The work will have two different aspects: attract customers and create an event. To advertise your product will need to be eloquently offered, and to create the lead process. There are no closed organizers who are afraid of interaction, so learn to easily find a common language with others.

The skills of selling and offering will not be superfluous. Today there are hundreds of concepts that help promote a product or service. You need to know classical theories, as well as special options that are necessary in a certain environment. For example, the organizer of Internet events should understand the basics of information technology, which is different from the organization of production. You can take courses on the promotion of goods or services or get acquainted with specialized literature. It is important not only to receive theoretical knowledge, it is necessary to apply them in practice.

It is necessary to understand the psychology of man, it is importantunderstand who the organization is for. The ability to identify a niche, the interests of potential customers make it possible to make any proposal more attractive. For pensioners and students, for example, the approach is different, and the ability to see and apply makes the organizer successful and in demand.

To organize something well, you need to knowsequence of the process. It is important not only to understand the main milestones, but also to pay attention to small things. For example, the organization of a holiday includes not only the rent of the premises and the choice of the host, but also the correct placement of guests, a certain sequence of actions, control of the service, attention to details that can be forgotten or not taken into account. The organizer deals with the financial side of the issue.

The organizer must always have alternate optionsdevelopment of events, as well as the opportunity to correct something. All unforeseen moments fall on him, that's why you'll have to learn how to quickly invent something unusual. Useful links will come in handy, because friends can come to the rescue. Therefore, expand the circle of people you can turn to. Do not ignore drivers, electricians or famous actors and politicians. Never forget to take contacts.

In the work of the organizer, responsibility is very important. Of course, the authority must be delegated, but serious control is required. Learn to take responsibility and resolve issues without shifting the blame to others. If something does not work out, then it's not only the contractor's fault, but also the one who hired him. If you take it as a rule to weigh everything, calculate time correctly and improve the quality of performance, you will become a good specialist.